Kloë Cole

Staff Product Designer · AI & Growth Systems

I design AI-native onboarding and self-serve growth systems for complex B2B products.

From semantic retrieval engines to agentic activation workflows, I turn behavioral signals and documented knowledge into structured AI-enabled product infrastructure that accelerates activation, reduces human dependency, and drives measurable business impact.

About

Hello - I'm Kloë

I’m a Staff-level product designer focused on AI-powered onboarding, growth infrastructure, and complex B2B systems.

Over the last 8+ years, I’ve worked across startups and public companies, designing high-impact product surfaces that influence activation, expansion, and long-term retention.

Outside of work I like art, playing games and exploring the outdoors. This is where a lot of my inspiration comes from

My work spans:
• AI-driven onboarding flows
• In-app help & self-serve infrastructure
• Agentic workflows
• Growth loops & expansion mechanics
• Design system scaling for enterprise products

I operate horizontally, shaping strategy, mentoring designers, aligning engineering constraints, and influencing roadmap decisions beyond my immediate squad.

“Nothing is ever finished, only abandoned.”

— Paul Valéry

Try moving things

Skills

My skills focus on designing and building clear, usable digital products. I work across product design, mobile app design, and website creation.

Strategy

  • Problem framing

  • User research

  • Product thinking

Design

  • AI Systems Design

  • Growth Strategy

  • Design Leadership

  • Enterprise

Skills

2 Files

Strategy

  • Problem framing

  • User research

  • Product thinking

Design

  • AI Systems Design

  • Growth Strategy

  • Design Leadership

  • Enterprise

Skills

2 Files

Strategy

  • Problem framing

  • User research

  • Product thinking

Design

  • AI Systems Design

  • Growth Strategy

  • Design Leadership

  • Enterprise

Skills

2 Files

Stack

5 Files

Stack

5 Files

Stack

5 Files

Experience

I’ve worked on a range of digital products, from early concepts to shipped experiences.

Period

Summary

2024 - 2026

Staff Product Designer

at

HubSpot

AI Intelligence

2024 - 2026

Staff Product Designer

at

HubSpot

AI Intelligence

2024 - 2026

Staff Product Designer

at

HubSpot

AI Intelligence

2022 - 2023

Sr Product designer

at

HubSpot

In App Help and Onboarding

2022 - 2023

Sr Product designer

at

HubSpot

In App Help and Onboarding

2022 - 2023

Sr Product designer

at

HubSpot

In App Help and Onboarding

2021 - 2022

Product Designer

at

Zendesk

Omnichannel (Voice)

2021 - 2022

Product Designer

at

Zendesk

Omnichannel (Voice)

2021 - 2022

Product Designer

at

Zendesk

Omnichannel (Voice)

2021 - 2022

Product Designer

at

Clio

Platform Expansion (UK Market)

2021 - 2022

Product Designer

at

Clio

Platform Expansion (UK Market)

2021 - 2022

Product Designer

at

Clio

Platform Expansion (UK Market)

Contact

If you're scaling complex AI products, modernizing onboarding, or building systems that need to convert at scale - I’d love to collaborate.

© 2026 · Kloë Cole

© 2026 · Kloë Cole

© 2026 · Kloë Cole